
Salesforce’s new AI layer could change how millions of workers access company data, and Benioff made sure Microsoft heard about it.
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Salesforce’s new AI layer could change how millions of workers access company data, and Benioff made sure Microsoft heard about it.
Anthropic on Tuesday launched an artificial intelligence agent inside Salesforce's Slack app that can work alongside employees in group chats, deepening its push into the enterprise market that has emerged as a key battleground for AI startups. Called Claude Tag, the tool lets users summon the company's AI agent into a Slack thread by typing "@Claude," where it can read conversations, break down tasks and proactively flag relevant updates across an organization without being asked. The agent, which will retain context over time, is available in beta for Claude Enterprise and Claude Team customers, with plans to expand to other platforms, Anthropic said.
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